Process Universe is a website that presents the interesting articles, quotes, best practices, experiences pertaining to Business Process Management Area.
What is a Business Process?
A business processes a collection of related, structured activities or tasksthat produce a specific service or product (serve a particular goal) for a particular customer or customers (a case). It often can be visualized with a process model as relations between activities.
What is Process Mining?
Mining the data obtained from Business Processes and extract the real life information with respect the business process. Process Mining is related to BAM (Business Activity Monitoring), BOM (Business Operations Management), BPI (Business Process Intelligence), and data/workflow mining.
Process Mining Objectives:
The Process Model
Average throughput time
The workload of the resources
The individual performance of the resources
Organizational Social Network